Netflix Error M7702-1003: How to Fix Netflix Error M7702-1003?
by A N Rahul | Updated Jun 02, 2023
Netflix Error m7702-1003
Netflix Error m7702-1003 is a common error code that users may encounter when attempting to stream TV shows or movies on Netflix using their PC. This error message indicates that there is a problem with the browser being used to access Netflix content. While this error is more frequently observed on Windows 10 PCs, it can also occur on other operating systems.
When encountering the m7702-1003 error, users will typically see a message stating, "Whoops, something went wrong... Error Code: m7702-1003." This error message may be accompanied by an additional prompt that apologizes for the interruption and suggests trying again later or selecting a different title.
The underlying cause of this error is often related to the browser's components, specifically the "Widevine Content Decryption Module." To resolve the issue, users are advised to visit the chrome://components page, locate the "Widevine Content Decryption Module," and click on the "Check for update" button. This action ensures that the browser is up to date and that the necessary components for streaming Netflix are functioning properly.
If updating the browser component does not resolve the issue, it is possible that the error is caused by a security setting or program that is blocking the playback of Netflix content. In such cases, users should review their browser's security settings or consider disabling any relevant programs temporarily to determine if they are the cause of the error.
How to fix Netflix Error m7702-1003
Method 1: Turn on Protected Content
To resolve the Netflix error code m7702-1003, you can try turning on protected content in Google Chrome.
- Launch Google Chrome on your computer.
- Type "chrome://settings/content/protectedContent" in the address bar and press Enter.
- In the settings window, turn on the "Sites can play protected content" option.
- Run Netflix again to check if the error is resolved.
Method 2: Update Widevine Content Decryption Module
Updating the Widevine Content Decryption Module in Google Chrome can also help fix the error.
- Type "chrome://components" in the address bar of Google Chrome and press Enter.
- Scroll down and locate "Widevine Content Decryption Module" in the list.
- Click on the "Check for update" option under it.
- After the update is complete, restart Google Chrome and try using Netflix again.
Method 3: Delete Widevine Content Decryption Module
If the previous methods didn't work, you can try deleting and reinstalling the Widevine Content Decryption Module.
- Press Windows + R to open the Run dialog.
- Type "%userprofile%/appdata/local" in the text box and press Enter.
- Navigate to the following location: C:Users[username]AppDataLocalGoogleChromeUser Data
- Scroll down and locate the "WidevineCdm" folder. Right-click on it and select Delete.
- Empty the Recycle Bin by right-clicking on it and selecting Empty Recycle Bin.
- Open Google Chrome and type "chrome://components" in the address bar. Press Enter.
- Find the "Widevine Content Decryption Module" and click on "Check for update".
- Once the update is finished, try using Netflix to see if the error is resolved.
Method 4: Update Google Chrome
Keeping Google Chrome updated can also help fix various issues, including the Netflix error code m7702-1003.
- Click on the three-dots icon at the top-right corner of Google Chrome.
- Go to Help > About Google Chrome.
- Google Chrome will automatically check for updates. Wait for the process to complete.
- If updates are available, click on "Relaunch" to finish the update.
- After the update, open Netflix again and check if the error is resolved.
Method 5: Reinstall Google Chrome
If none of the previous methods work, it may be necessary to reinstall Google Chrome.
Follow this guide: How to Reinstall Chrome on All Devices? [Solved!]
Method 6: Use Another Browser
As a last resort, if the error persists, you can try using another browser to watch Netflix.
These methods should help you resolve the Netflix error code m7702-1003. If you have any other solutions or suggestions, feel free to leave a comment below.
Netflix is an American subscription video on-demand over-the-top streaming service owned and operated by Netflix, Inc. Netflix is one of the leading entertainment services worldwide. It has more than 232 million paid memberships in over 190 countries, offering various different films, TV series, and games in various languages and genres.
Netflix was founded by Marc Randolph and Reed Hastings on August 29, 1997, in Scotts Valley, California. Hastings, a computer scientist and mathematician, was a cofounder of Pure Software, which was acquired by Rational Software that year for $750 million, the then biggest acquisition in Silicon Valley history. Randolph had worked as a marketing director for Pure Software after Pure Atria acquired a company where Randolph worked. He was previously a co-founder of MicroWarehouse, a computer mail-order company as well as vice president of marketing for Borland.
Netflix began as a DVD rental service by mail, but it quickly expanded into streaming video. In 2010, Netflix launched its streaming-only service, which quickly became the company's primary focus. Netflix has since become one of the most popular streaming services in the world, with a wide variety of content to choose from.
Netflix has also been a major player in the production of original content. The company has produced a number of award-winning TV shows and movies, including "House of Cards," "Stranger Things," and "The Crown." Netflix's original content has helped to differentiate the company from its competitors and has contributed to its growth.
Cause of Netflix Error m7702-1003
Encountering the Netflix error code m7702-1003 can be frustrating, but understanding the causes can help you troubleshoot the issue. Here are some possible reasons why you may be experiencing this error:
One common cause is that your browser needs to be updated. Netflix requires the latest version of browsers to ensure compatibility with its streaming platform. If you are using an outdated version of Google Chrome or any other browser, it may trigger the error.
Content Protection Setting:
Another cause could be that the content protection setting in your browser is not properly enabled. Netflix relies on protected content playback, and if this feature is disabled or not configured correctly, it can result in the error code m7702-1003.
Security Settings or Programs:
Certain security settings or third-party programs installed on your computer might interfere with Netflix's streaming capabilities. These security settings or programs may block the necessary components required for content decryption, leading to the error.
Corrupted Browser Files:
In some cases,
The error may occur due to corrupted files or components related to your browser. This can prevent Netflix from functioning properly and cause the m7702-1003 error to appear.
To resolve the issue, you can try updating your browser to the latest version, ensuring that the content protection setting is enabled, and disabling any conflicting security settings or programs. If these steps don't work, reinstalling the browser can also help to address any potential corrupted files.
By understanding these possible causes, you can take the necessary steps to fix the Netflix error code m7702-1003 and enjoy uninterrupted streaming of your favorite shows and movies.