Spotify Search Not Working: What Causes Spotify Search Not Working?

Spotify Search Not Working - Spotify, the audio streaming service, has over 248 million users, out of which 113 million are paying for the service and it has over 40 million music tracks. Spotify has a lot of curated playlists. These playlists are arranged by genre, artist, and so on. Spotify pays a significant portion of their income as royalty to the concerned parties. Scroll down to read more about search not working on Spotify; Spotify something went the wrong search from this article. 

by Shalini K

Updated Nov 09, 2020

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Spotify Search Not Working: What Causes Spotify Search Not Working?

Spotify Search Not Working

Spotify is one of the popular audio streaming platforms. There is a search feature to locate your favourite song from the extensive collection of songs. Sometimes, the Spotify search doesn’t work for some users. Some users get the error message “Spotify is offline” while searching.

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What Causes Spotify Search Not Working?

The reasons for the error vary from internet connectivity problems to outdated or corrupted Spotify files.

Fix Spotify Search Not Working

If the Spotify search is not working, you can fix the problem by different methods. Some of the solutions to this issue on the Spotify website or Spotify app are listed below.

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  1. Check Internet / Spotify Connectivity

Sometimes, the internet connection may be the problem. Rarely, the Spotify web site too may go down. To check this issue, follow the instructions given below.

  1. Open any web browser like Google Chome in incognito mode. i.e., Click on the three dots on the top right corner and then click on “New incognito window.”

  2. Type spotify.com and see if the web site is accessible.

  3. If the web site is not accessible, it is sure that either the internet or the Spotify web site is down.

  4. Type a second web site address like google.com into the web browser and see if it is accessible. If the second website is accessible and the previous step's website was not accessible, it means that the Spotify website is down. If so, wait till the website is back. You can check this at a few minute’s intervals.

  5. If the second web site is also not accessible, it may be a problem with your internet connection. Check the network cables, router/modem/wifi and make sure that they are working. Contact your ISP if the issue can not be resolved at your end.

  6. If the Spotify website is accessible and the search feature is still not working, proceed with the following fixes.

  7. Change Value of Offline On Mobile Phones

On mobile phones, follow the instructions given below to resolve the search errors.

  • Open the Spotify app.

  • Go to the “Settings” option.

  • Select “Playback.”

  • Now, go to the “Offline” option.

  • Make the value of “Offline” to “Off.”

  1. Reinstall Spotify On Windows Computers and Laptops

Follow the given instructions to reinstall the Spotify app on your Windows computers or laptops. This fixes the search problem.

  • Exit the Spotify app, if you are using it.

  • Click on the Windows key on your computer or laptop.

  • Click the gear icon.

  • Select “Apps.”

  • Click on the “Spotify” App from the list of installed programs.

  • Click on “Uninstall” and again click “Uninstall” to confirm.

  • Follow the prompts to uninstall Spotify.

  • Press Windows and R keys together.

  • Type AppData.

  • Press the Enter key or click “OK.”

  • Now, Windows Explorer is opened that displays the “Roaming” folder on the right pane. Go to the “Roaming” folder and double click on it.

  • Delete the “Spotify” folder.

  • Press the back button to go back to the parent folder.

  • Go to the “Local” folder.

  • Delete the “Spotify” folder.

  • Close the Windows Explorer.

  • Now, restart the computer or laptop.

  • If you are a Windows 10 user, go to the Windows App store, https://www.microsoft.com/en-in/p/spotify-music/9ncbcszsjrsb?cid=spotifyweb-windows10-store-direct&rtc=1&activetab=pivot:overviewtab. Click on “Get.”

  • If you use any other Windows versions than Windows 10, go to the web site https://www.spotify.com/in/download/windows and download and install the program.

  • Any offline playlists need to be downloaded again after reinstalling the app.

  • Check if the search error is resolved or not.

  1. Reinstall Spotify On MAC Computers

On Mac devices, follow the instructions given below to reinstall the Spotify application.

  • Click “Spotify” in the menu bar, then click on “Quit Spotify.”

  • Open “Finder,” then click “Go” and then on “Library” in the menu bar. Press and hold the Alt key, if the “Library” is not visible.

  • Open “Caches.”

  • Delete the com.spotify.Client folder.

  • Click the back arrow.

  • Open “Application Support.”

  • Delete the “Spotify” folder.

  • Go to http://www.spotify.com/download.

  • Download and install Spotify.

  • Check whether the error is fixed.

  1. Reinstall Spotify on Mobile Devices

The search problems with the Spotify app can be resolved by reinstalling the app, as described below.

On Android 6.0+ Devices

  • Go to the Settings app.

  • Go to “Apps” and tap on it.

  • Locate “Spotify” and tap on it.

  • Now, tap “Storage.”

  • Tap on “Clear Data.”

  • Tap on “Uninstall.”

  • Open Google Play store on your device.

  • Download and install the Spotify Music app.

  • Check if the search problems are resolved or not.

On Older Android Devices

  • Go to the Settings app.

  • Select “Applications.”

  • Now, select “Manage Applications.”

  • Locate “Spotify” and tap it.

  • Tap “Clear Data.”

  • Go to “Storage.”

  • Go to “Android.”

  • Select “Data” and delete the folder com.spotify.music.

  • Open Google Play store on your device.

  • Download and install the Spotify Music app.

  • Check if the search problems are resolved or not.

On Apple iOS Devices

  • Tap and hold the “Spotify” app icon.

  • Tap “Delete App”

  • Now, Tap on “Delete.”

  • Open the App Store, https://www.apple.com/ios/app-store/.

  • Search and install the Spotify Music app.

  • Check if the search problems are resolved, or it persists.


Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.
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Spotify Search Not Working - FAQ

1. What is Spotify?

Spotify, the audio streaming service, has over 248 million users, out of which 113 million are paying for the service. It has over 40 million music tracks. Spotify has a lot of curated playlists. These playlists are arranged by genre, artist, and so on. Spotify pays a significant portion of their income as royalty to the concerned parties.

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