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Spectrum App Error Code RLC-1002: How To Fix Spectrum Error Code RLC-1002?

Spectrum app error code RLC-1002 is a commonly occurring error that many experience from time to time. There are a few different ways to fix the issue. Read this article for all the info on Spectrum app error code RLC-1002.

by Vishwesh Rajan P | Updated Jul 06, 2021 05:10 AM

Spectrum App Error Code RLC-1002: How To Fix Spectrum Error Code RLC-1002?

Spectrum App Error Code RLC-1002

The error code RLC-1002 is usually triggered due to a slow internet connection. The error indicates that the device is facing an issue while trying to establish a connection with the servers. If you are experiencing this error as well, the first thing that you need to do is wait for a few minutes and then restart the app. If that doesn’t work, we’ve compiled a list of all possible solutions below. Scroll down to find out!

How to fix the Spectrum Error Code RLC-1002?

Listed below are some of the solutions to fix Error Code RLC-1002. Try them out in the order listed below,

Delete and Reinstall Spectrum TV Channel

  • On Roku, go to "My Channels."

  • Then, on the Roku remote control, pick the Spectrum TV channel in the list and push the asterisk (*) button.

  • Navigate to the Delete Channel button in the Options menu and hit OK on the remote control.

  • Then access the Roku Channel Store with your Roku remote.

  • After that, go to Search and look for Spectrum TV, then click Install.

  • Log in to your account and accept the terms of service.

  • Restart the app and check if the issue has been resolved.

Reset your Network Connection

Follow these procedures to properly reset the connection, rather than simply rebooting the router.

  • Turn off the WiFi router as well as the Roku device first. Turn them off for 15 seconds before turning them back on.

  • Disconnect the Roku from the network connection, reconnect it, and try again if the first step didn't work.

  • If the previous two steps did not work, you can now reset the entire connection.

  • Disconnect the TV, router, and Roku from the power source and the Internet to accomplish this.

  • After roughly 1 minute, reconnect all devices.

Power Cycle all your Devices

Sometimes restarting all your devices can fix the issue. Here’s how you can do it,

  • Remove the router, Roku, and modem from the power source as well as the Internet.

  • After that, disconnect all three devices from the power source and press and hold the router's power button for 30 seconds.

  • Connect the gadgets to the power source after that.

  • Connect the gadgets in this order: modem first, router second, Roku third.

  • Before attaching the next device, wait for it to fully power up once the previous one has been connected.

  • Allow access to the router after that.

  • Run the app again and check if the problem is resolved.

Most of the time, the failure of the Spectrum app on the Roku is related to a building of cache on your device. This approach resolves the issue by repeatedly emptying the device cache.

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Spectrum App Error Code RLC-1002: FAQs

1. What causes Spectrum Error Code RLC-1002?

The error code RLC-1002 is usually triggered due to a slow internet connection. The error indicates that the device is facing an issue while trying to establish a connection with the servers

2. What's the first thing to do if you encounter Erro Code RLC-1002?

If you are experiencing this error as well, the first thing that you need to do is wait for a few minutes and then restart the app.

3. What is Spectrum TV?

Spectrum TV is an American OTT service.

4. Who owns Spectrum TV?

Spectrum TV is owned by Charter Communications.

5. Is Spectrum TV available on Mobile?

Yes, it is available on both Android and iOS.

6. How to uninstall and re-install the Spectrum app?

Listed below are the steps to uninstall and install again.

  • On Roku, go to "My Channels."
  • Then, on the Roku remote control, pick the Spectrum TV channel in the list and push the asterisk (*) button.
  • Navigate to the Delete Channel button in the Options menu and hit OK on the remote control.
  • Then access the Roku Channel Store with your Roku remote.
  • After that, go to Search and look for Spectrum TV, then click Install.
  • Log in to your account and accept the terms of service.
  • Restart the app and check if the issue has been resolved.
7. Is Spectrum TV free?

No, it requires a paid subscription to be used.