Error Code 42 Disney Plus, How to Fix Disney Plus Error Code 42?

Error Code 42 Disney Plus has been reported by many Disney+ Hotstar subscribers and These errors are now pretty much common on most of the OTT platforms, Read this article to know about the Error Code 42 Disney Plus and How to Fix them.

by Mohammed Sharafath S | Updated Apr 05, 2021 12:35 PM

Error Code 42 Disney Plus, How to Fix Disney Plus Error Code 42?

Error Code 42 Disney Plus

Error Codes in Over-the-top platforms are pretty much common these days, Disney plus Error code 42 is one of such codes, and usually, these errors indicate that the app must need a Secure connection. Sometimes the problem may also be on the Disney Plus App, or with the HDMI Cable, or with the Streaming Device. Many searches regarding How to Fix Disney Plus Error code 42 and Disney Plus Error code 42 Download have been done by the Disney Plus users. To know How to fix Disney Plus Error code 42 read this article Furthermore.

Disney error code 42

The Error code 42 may also occur when there is no secure HDMI handshake between the streaming device and the Television, usually, the error code 42 Disney Plus, mostly these error codes are common in the Xbox consoles. When the Code Error 42 Disney Plus occurs the following error message will be displayed:

“We’re sorry; we’re having trouble connecting you to the service. Please check to see that you are still connected to the internet and try again (Error Code 42)”

How to Fix Disney Plus Error code 42?

Follow the steps given below in order to fix the Error code 42 to ensure smooth Streaming of the service,

  • Try to reload the Video again, sometimes the Error code 42 may be caused due to some minor Server side issue, reloading and requesting the video again in the Disney Plus app may solve the code 42 error.

  • Restarting the device: Sometimes the Error code 42 can also be solved by restarting the Disney Plus app, to know how to restart the app from different devices check below,

    • For Apple TV: Locate System inside the Setting option, (Settings > System) and click on “Restart”.

    • For Android TV: Click the Home button on the dashboard and go to the Setting tab, Go to the “About” option and click on “Restart” on the “power menu”.

    • For Android: Hold on to the power button, until the power options appear, click on “Restart”.

    • For iOS: Press and hold the volume button or the side button to see the “Power” option slides, slide to the “power off” and switch it on normally.

    • For Windows: Click on the start button, power icon, and hit Restart or the key combination Alt+F4 and click “Restart”.

  • Try to use a different streaming Device, sometimes restarting the devices may not fix the issue, so to check whether the problem is on the user end, try to change the Streaming device, Most of these errors occur on Xbox consoles, so try switching them to a Smart TV. 

  • Check for Disney Plus for downtime or outages, If Disney Plus still doesn't work, and you're still seeing error code 42, there may be an issue with Disney's servers. Check for any social media like Twitter and Reddit to know whether if other people are complaining of the same problem.

  • Reinstalling the Disney Plus App, Error code 42 may also be occurring due to some bugs on the application, try to reinstall the Disney Plus app from your streaming device in order to clear this error. Uninstall the Disney Plus app from your device and reinstall it from the official store supported on your device. 

What Causes Disney Plus Error code 42?

The Error code 42 usually indicates the Rights management issue that the servers of Disney plus from streaming the videos that are requested by the user. Sometimes these error codes can be easily solved and sometimes all you have to do is to wait for some period of time so that Disney Plus will try to solve the issue on their end, on the user end it is safe that you check the basic issues like changing the streaming device, checking the HDMI connection with the Streaming device, try using a different and good quality HDMI cable. In order to know how to fix Disney plus error code 42. If the issue still exists, then do the following methods to fix this error 42 code,

Restarting the device

The Error code 42 can also be solved by restarting the Disney Plus app, to know how to restart the app from different devices check below,

  • For Apple TV: Locate System inside the Setting option, (Settings > System) and click on “Restart”.

  • For Android TV: Click the Home button on the dashboard and go to the Setting tab, Go to the “About” option and click on “Restart” on the “power menu”.

  • For Android: Hold on to the power button, until the power options appear, click on “Restart”.

  • For iOS: Press and hold the volume button or the side button to see the “Power” option slides, slide to the “power off” and switch it on normally.

  • For Windows: Click on the start button, power icon, and hit Restart or the key combination Alt+F4 and click “Restart”.

Use a different streaming Device

Sometimes restarting the devices may not fix the issue, so to check whether the problem is on the user end, try to change the Streaming device, Most of these errors occur on Xbox consoles, so try switching them to a Smart TV. 

Reinstall the Disney Plus App

Error code 42 may also be occurring due to some bugs on the application, try to reinstall the Disney Plus app from your streaming device in order to clear this error. Uninstall the Disney Plus app from your device and reinstall it from the official store supported on your device.

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Error Code 42 Disney Plus - FAQs

1. Can reinstalling the Disney Plus app fix the error 42?  

Yes, Sometimes there might be some bugs in the app, and reinstalling the Disney Plus app from your device may solve the issue.

2. Can restarting your device fix Disney plus Error Code 42?  

Yes, Restarting your Streaming device may Fix the Error Code 42.

3. What will be displayed in Disney Error Code 42?

When the Code Error 42 Disney Plus occurs the following error message will be displayed:

“We’re sorry; we’re having trouble connecting you to the service. Please check to see that you are still connected to the internet and try again (Error Code 42)”

4. What Causes Disney Plus Error Code 42?

There could be a few reasons for this error they are,

  • Problems with your streaming device
  • Problems with your internet connection
  • Your internet connection is too slow.
  • Disney's servers are overwhelmed.
5. Why isn't my Disney+ password working?  

Try to reinstall the Disney Plus app this may fix the issue.