Xfinity Voice Remote Not Working: Get To Know How To Fix Xfinity Remote Not Working

Xfinity Voice Remote Not Working is a topic of the search for many Xfinity users. Xfinity is the trade name of Comcast Cable Communications, LLC that offers cable television, internet, telephone, and wireless services. Xfinity also offers its voice remote service that allows users to change channels and search shows using voice commands but many users are facing the issue of the voice remote not working. This has made users curious to know How To Fix Xfinity Voice Remote Not Working. Stay with the page and know How To Fix Xfinity Voice Remote Not Working and why voice remote is not working.

by Suganya Vedham | Updated Aug 12, 2021

Source: Twitter

Xfinity Voice Remote Not Working

Xfinity is the TV and internet service provider for consumers. It is Comcast’s brand for TV, internet, and home phone services. It was formed by Comcast in 2010 and provides three basic services: cable TV, internet, and phone. The Xfinity Voice Remote comes in three models: XR11, XR15 and XR16 that allows users to search for shows, get recommendations for shows and change channels using the voice command. Fans are curious to know How to fix Xfinity Voice Remote Not Working and why it is not working. So here are the details on How to fix Xfinity Voice Remote Not Working.

Find below How to fix Xfinity Voice Remote Not Working and why it is not working.

Why Is My Xfinity Remote Not Working?

The Xfinity X1 and Xfinity Flex allows users to use their voice to find their favorite content, tune to channels, search and control their DVR. The Xfinity voice remote may not be working due to the following reasons:

  • Physical Damage

  • Needs a Reboot

  • Dead Batteries

  • Incorrect or Incomplete Setup

  • Faulty Hardware

Xfinity users who have been looking for Xfinity Voice Remote Not Working can read furthermore to get their answers.

How To Fix Xfinity Remote Volume Not Working?

Follow the steps given below to fix voice remote working:

1. Check If There Is Any Physical Damage

If the Xfinity remote has suffered any physical damage, such as being exposed to water or other liquids, then it may not work correctly. If the remote has been dropped from a significant height, then its motherboard may get damaged.

2. Reboot Xfinity 

If the remote does not have any physical damage, then there is a need to reboot the system. Start by rebooting the Xfinity device. Turn off the power, wait a few minutes, and then reboot it. If the voice remote is still not working, try rebooting the devices connected with the Xfinity by following the same steps. By rebooting a device, the connections will get reset or refreshed.

3. Replace Dead Batteries

If the batteries are old or dead, then the remote may not work. So check the date on the batteries and make sure that they are not expired. If the rest of the remote is working, but the voice control function is not working, then it may be due to weak batteries. So replace the batteries in the remote with new batteries.

4. Check Incorrect or Incomplete Setup

Many times there can be an error while setting up the Xfinity voice remote. While setting up the remote, it is possible that a step was skipped or something interfered with the completion of the setup process. To confirm that the remote was set up and connected to other devices properly, reset the remote. To reset the remote, reconnect it to all the devices and change the settings to your preferences.

5. Check Faulty Hardware

Due to a faulty remote control, the remote control may not be working. In such a case, contact the customer support of Comcast. They will send a new remote to replace the faulty one.

6. Gaining Voice Control

If the problem still persists, then contact the Xfinity service provider. 

Troubleshooting Unresponsive Remote Buttons

There are times when the remote button becomes unresponsive or stops working. In such a case, troubleshoot the buttons one by one. Users can troubleshoot Xfinity remote unresponsive buttons by pressing and holding them for 15 seconds and know the reason behind the malfunction of the remote buttons.

The guide on How to fix Xfinity Voice Remote Not Working has been provided, along with full details. Read the article to know all about the Xfinity Voice Remote.


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Xfinity Voice Remote Not Working - FAQs

1. Why is Xfinity Voice remote is not working?
  • Physical Damage
  • Needs a Reboot
  • Dead Batteries
  • Incorrect or Incomplete Setup
  • Faulty Hardware
2. How to fix my Xfinity Voice Remote Not Working?

1. Check If There Is Any Physical Damage

2. Reboot Xfinity 

3. Replace Dead Batteries

4. Check Incorrect or Incomplete Setup

5. Check Faulty Hardware

6. Gaining Voice Control

3. How to check incomplete or incorrect setup in Xfinity voice remote?

Many times there can be an error while setting up the Xfinity voice remote. While setting up the remote, it is possible that a step was skipped or something interfered with the completion of the setup process. To confirm that the remote was set up and connected to other devices properly, reset the remote. To reset the remote, reconnect it to all the devices and change the settings to your preferences.

4. What is the use of Xfinity voice remote?

It allows users to search for shows, get recommendations for shows and change channels using the voice command.

5. Who formed Xfinity?

It was formed by Comcast Cable Communications.

6. What are the services offered by Xfinity?

It offers cable television, internet, telephone, and wireless services.

7. Who owns Xfinity?

It is owned by Comcast Cable Communications.

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