Why Hotstar Is Not Working, How To Fix Hotstar App Not Working Issue?
Why Hotstar Is Not Working is a topic of the search for many Hotstar users. Hotstar is a video streaming service operated by Disney Media and Entertainment Distribution, a division of The Walt Disney Company. The app is a producer and distributor of movies and TV shows and is highly popular among users. But due to some reasons the app is not working. This has made users curious to know Why Hotstar Is Not Working. Stay with the page and know Why Hotstar Is Not Working and how to fix the issue.
by Suganya Vedham | Updated Jul 23, 2021
Why Hotstar Is Not Working?
Hotstar offers a wide collection of TV shows, movies, live sports and original series. The app features entertainment for both kids and adults, along with many family classics. Hotstar offers monthly and yearly subscription plans for its users. The app was first introduced by Star India and features content licensed from third parties such as HBO and Showtime. The app has many features but is not working due to some issues. Fans are curious to know Why Hotstar Is Not Working and how to fix the issue. So here are the details on Why Hotstar Is Not Working.
Find below Why Hotstar Is Not Working and how to fix the issue.
Disney Hotstar Not Working
Hotstar is an OTT video streaming platform that is available in India and a few other countries. If users are trying to access the app from a country where the app is not available or are using a VPN, there are chances of a Hotstar playback stream error. The app may also not work due to an unstable internet connection or an outdated version of the app. So it is important to check for updates and have a stable and fast internet connection. Hotstar users who have been looking for Why Hotstar Is Not Working can read furthermore to get their answers.
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Is Hotstar Down Right Now?
Hotstar may be down if the device connected to the app does not support DRM. This issue is caused due to not having an official subscription, device or app that does not support DRM. The term DRM stands for Data Rights Management and is required for premium OTT platforms to stream content without unauthorised streaming or downloads. Any content of Hotstar can only be watched on the official Hotstar app with a valid subscription.
Hotstar Not Working On TV
Many users are facing the issue of Hotstar not working on Smart TVs. This issue may be due to not having a proper and updated version of the app or a poor internet connection. To solve this issue, it is advised to check that the app is updated on TV and the internet is working properly. The issue can also be solved by cold rebooting the TV and deleting the cache on the Hotstar app on the TV. This will delete all the corrupted cache files and assist in the smooth functioning of the app.
How To Fix Hotstar App Not Working Issue?
Following are some helpful solutions to fix Hotstar app not working issue.
Check the Internet Connection
It is important to have a stable and fast internet connection for the smooth working of the app. Check the WiFi or mobile data to get good network coverage.
Update the Hotstar App
An outdated app can result in the app not working. So keep the app updated and install the latest version when available.
Clear Hotstar App cache
By clearing the cache on the app, users can eliminate all the corrupted files. The following are the steps to clear the cache on Hotstar.
Open the phone settings and select on Apps & notifications
Tap on See All Apps option. Now tap on Hotstar to clear the cache.
Tap on Storage & cache
Tap on Clear Cache.
Reinstall Hotstar App
The last solution to fix the issue is by reinstalling the app. This will help eliminate all the app files on the phone, including the corrupted files.
The guide on Why Hotstar Is Not Working has been provided, along with full details. Read the article to know all about the Hotstar app.
Why Hotstar Is Not Working - FAQs
The app may also not work due to an unstable internet connection or an outdated version of the app. So it is important to check for updates and have a stable and fast internet connection.
Hotstar may be down if the device connected to the app does not support DRM. This issue is caused due to not having an official subscription, device or app that does not support DRM.
The app may not be working due to not having a proper and updated version of the app or a poor internet connection.
The issue can be fixed by checking that the app is updated on TV and the internet is working properly. The issue can also be solved by cold rebooting the TV and deleting the cache on the Hotstar app on the TV. This will delete all the corrupted cache files and assist in the smooth functioning of the app.
- Check the Internet Connection
- Update the Hotstar App
- Clear Hotstar App cache
- Reinstall Hotstar App
The app is owned by Star India.
The app is operated by Disney Media and Entertainment Distribution, a division of The Walt Disney Company.
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